Shipping policy

1. Introduction: Thank you for shopping with Amaya Skin Essentials. We are committed to ensuring that your chosen products reach you in perfect condition and in a timely manner. Please take a moment to familiarise yourself with our shipping policy below.

2. Shipping Destinations:

  • We proudly ship to all addresses within India.
  • International shipping is coming soon.

3. Shipping Methods and Costs:

  • FREE Shipping: All orders qualify for free standard shipping.

4. Processing Time:

  • Orders are processed within 1-2 business days. Please note that orders are neither shipped nor delivered on Sundays or public holidays.
  • In case there's an unforeseen delay in the shipment of your order, we will get in touch with you via email or phone.

5. Tracking Your Order:

  • After your order is dispatched, you'll receive a confirmation email containing your tracking number(s). This tracking number will usually be active within 24 hours.
  • You can also track your order on our website under the "Track My Order" section.

6. Damaged or Missing Items:

  • If you discover any item missing or damaged upon receiving your order, kindly reach out to our Customer Service team within 48 hours of delivery.
  • Depending on the situation, we will either send a replacement or process a refund.

7. Returns:

8. Contact Information: Should you have any queries regarding our shipping policy or need additional details, do not hesitate to contact us at:

  • Email: support@amayaskinessentials.com
  • Phone: +91-88001 16864
  • Address: 28, Sector - 37, Noida, UP - 201303

We sincerely thank you for choosing Amaya Skin Essentials. Your trust is invaluable to us. Wishing you a delightful shopping experience!

Note: Although we strive to ensure timely deliveries, shipping durations are approximate and cannot be assured. Delays might occur due to unforeseen circumstances like weather conditions, postal delays, or other factors beyond our control.

Last Updated: October 31, 2023.